Libra Spins Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal data when you register, play or otherwise interact with Libra Spins services for users in the United Kingdom. We are committed to safeguarding your privacy and set out the types of information we collect, how we use it and the choices available to you.

Types of data we collect

Personal data

When you create an account or contact us we collect personal information such as your name, date of birth, email address, telephone number and identity documents where verification is required. We also collect account credentials and correspondence you send to us.

Technical data

We collect device and connection information, including IP address, browser type, operating system, device identifiers, and location data where permitted. This helps us deliver the service, secure accounts and troubleshoot issues.

Transactional data

Payment and transaction details are recorded for deposits, withdrawals, bets and game play. This includes payment method data, transaction dates, amounts and any required verification information supplied by payment providers.

How we use your information

We use data to operate and improve our services, process payments, verify identity and prevent fraud. Personal data is also used to comply with legal and regulatory obligations, communicate account notices, handle disputes and provide customer support. We may use aggregated, anonymised data for analytical purposes.

Data protection and storage

We store personal data on secure servers and work with authorised third-party processors who handle hosting, payments, identity checks and analytics. We apply technical and organisational security measures such as encryption in transit, access controls and internal policies designed to protect your data. Access to personal data is limited to staff and providers who need it to perform their role.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functions, measure site performance and for analytics. Third-party providers may also set cookies for analytics and advertising. You can manage cookie settings through your browser or device controls. Disabling certain cookies may affect site functionality.

Your rights

You have rights to access personal data we hold about you, request correction, object to certain processing, request restriction or deletion, and request data portability where applicable. Some requests may be subject to verification and legal or regulatory exceptions.

Access, correction and deletion

To exercise your rights or ask about the information we hold, contact us at [email protected]. We will verify your identity before fulfilling requests and will explain any legal reasons we cannot comply in full. Requests are handled in a timely manner and in line with applicable laws.

Information sharing and third parties

We share personal data with payment processors, identity-check providers, fraud-prevention agencies, analytics and hosting partners, and where required by law or court order. We only share the information necessary for the purpose and require partners to protect it in line with industry-standard safeguards. Aggregated or anonymised information may be shared for analysis.

Policy updates

We may update this policy from time to time. Significant changes will be posted on the site or communicated to your account. Continued use of the service after changes indicates acceptance of the updated policy. If you have questions about our practices, contact [email protected].

For account or security queries you can also reference your account at LibraSpins when contacting our support team.