Need Help? Contact Us
Libra Spins customer support is here to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with registration, verification and withdrawals, and can guide you through promotions or responsible-gambling tools. Reach out any time via live chat, email or phone for a quick reply. If you prefer written enquiries, include your account ID and a short description so the LibraSpins team can respond faster. We also log recent replies and provide case references for follow-up.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email) |
| General enquiries | [email protected] (billing and account queries) |
| Affiliate enquiries | [email protected] (partner programmes and rates) |
| Phone | +44 20 7946 0823 (available for account escalations) |
| Working hours | 24/7 (chat and email response times vary) |
Contact Us by Email
At Libra Spins we prefer email for detailed requests, account matters, or when you need to send documents. Please email [email protected] with a clear subject line and current contact details to avoid delays. For quick updates you can use live chat, but LibraSpins handles complex cases by email to ensure a full written record.
Submit Your Inquiry
Response Time
Our support team aims to respond to most enquiries within one business day. Simple requests such as account questions or payment checks are usually handled quickly, while more complex cases, like KYC reviews or disputed transactions, may require additional time for investigation depending on their nature. We keep you updated at every step and prioritise urgent issues to resolve them as swiftly as possible.
Feedback
At Libra Spins we’d love to hear your feedback, suggestions or ideas for improving the site. Every message is reviewed carefully by our team and used to shape updates, fix issues and improve the user experience. Please send your thoughts via live chat or email and our support staff at LibraSpins will review them promptly and let you know when changes are planned.